Harrell Brothers Pool Service

Terms of Service

Effective Date: October 27, 2026

These Terms of Service ("Terms") govern your use of the Harrell Brothers Pool Service website. By using this website or submitting a form on it, you agree to these Terms and to our Privacy Policy.

1. Use of the Website

You agree to use this website only for lawful purposes. You agree not to submit false information, interfere with the website's operation, attempt to gain unauthorized access to any system, or use the website to send spam or harmful content.

2. Quotes and Information

Submitting a quote request does not create a service contract. Quotes, prices, and service descriptions on this website are estimates for informational purposes only. ALL PRICES ARE SUBJECT TO CHANGE. Weekly pool service begins only after you sign the Harrell Brothers Pool Service Weekly Service Agreement. If anything on this website conflicts with your signed Weekly Service Agreement, the signed Weekly Service Agreement controls.

3. Photos and Content You Submit

When you upload photos or submit information through this website, you confirm you have the right to share it, and you allow Harrell Brothers Pool Service to use it to evaluate, quote, and provide services to you.

4. Weekly Service Agreement Terms

The following terms are taken directly from the Harrell Brothers Pool Service Weekly Service Agreement and apply to all weekly service customers.

Weekly Service Includes:

  1. Maintain proper water balance (chlorine, PH, alkalinity, calcium hardness, conditioner level, and salt if applicable).
  2. Empty baskets weekly and backwash filters as needed.
  3. Brush tile, walls, and steps as needed.
  4. Vacuum pool as needed.
  5. Maintain a written record of the service visit.
  6. Email a picture of your pool with a Date/Time stamp after each service.

Note: Harrell Brothers Pool Service Mgt reserves the right to skip up to 4 weeks of service per year due to Vacations, Holidays, and/or sick days.

Please note that 4 months of the year have a 5th week that you are not being billed for.

The following terms and conditions apply to the service:

  1. Safety Issues: The homeowner/resident is responsible to maintain code compliance with the City on issues such as fencing and gates, backwash/waste lines, and all other applicable safety issues.
  2. Chemicals: All basic chemicals are included and stored on our vehicles. All other chemicals, such as algaecides and phosphate removers will be charged extra and will be invoiced separately.
  3. Payment Terms: Service is billed at the beginning of the month for that current service month and must be paid by the 15th of the same month to insure uninterrupted service. Repairs are billed when completed and are due within 15 days of the completion date. Unpaid bills will result in suspension or cancellation of service. All past due invoices are subject to a late fee. A $25.00 fee will be billed for insufficient funds.
  4. Pool Access: Please provide a combination to any locked gates to provide uninterrupted service. If, in the event, we arrive on our regular scheduled day and are unable to access the pool, there will be no credit for this missed visit.
  5. Rainy Days: Only a chemical service and emptying of baskets will be performed.
  6. Termination: Service may be terminated at will by either party with no advance notice.
  7. Pets: The homeowner/resident is responsible to contain and restrain their pets.
  8. Additional Clean-up Charges: In the event the pool is unusually dirty at time service is started or in the event that the pool receives excessive debris and or dirt load due to homeowner/resident, landscaping, or poor drainage, there will be additional charges which will vary depending on the severity of debris.
  9. Repairs: All major repairs will be communicated and approved by customer prior to service. Any repairs over $300 require 50% deposit before work can begin. Any repairs under $50 will be done as a matter of routine maintenance.
  10. Filtration System Maintenance: Filters need to be kept in good operating condition. DE and Cartridge filters should be cleaned at least every 6 months.
  11. Liability: Under the terms of this agreement, Harrell Brothers Pool Service Mgt will not be held responsible for any staining of plaster. Since plaster is composed of natural materials, a certain amount of shading, staining, and color variation is to be expected. Different forms of staining occur in all pools and with proper chemistry can be held to a minimum.

HARRELL BROTHERS POOL SERVICE CORP, its employees and/or independent contractors, agrees to provide swimming pool maintenance in a responsible manner. To the fullest extent permitted by law, the customer shall indemnify and hold harmless the HARRELL BROTHERS POOL SERVICE CORP, its owners, employees, and/or independent contractors, and agents of any of them from and against claims, damages, losses and expenses, including but not limited to attorney's fees, arising out of or resulting from performance of the Subcontractor's Work under this Agreement, provided that any such claim, damage, loss or expense is attributable to bodily injury, sickness, disease or death, or to injury to or destruction of tangible property (other than the Work itself), but only to the extent caused by the negligent acts or omissions of the Subcontractor, anyone directly or indirectly employed by them or anyone for whose acts they may be liable, regardless of whether or not such claim, damage, loss or expense is caused in part by a party indemnified hereunder. Such obligation shall not be construed to negate, abridge, or otherwise reduce other rights or obligations of indemnity which would otherwise exist as to a party or person described in this Section.

ALL PRICES ARE SUBJECT TO CHANGE.

5. Website Provided "As Is"

This website and its content are provided "as is" and "as available," without warranties of any kind, express or implied. We do not guarantee the website will be error-free, uninterrupted, or free of viruses or other harmful components.

6. Limitation of Liability (Website Use)

To the fullest extent permitted by law, Harrell Brothers Pool Service, its owners, employees, independent contractors, and agents will not be liable for any indirect, incidental, special, or consequential damages arising from your use of, or inability to use, this website. This section applies to use of the website only and does not change the terms of your signed Weekly Service Agreement.

7. Intellectual Property

All content on this website — including text, photos, logos, and design — belongs to Harrell Brothers Pool Service or its licensors and may not be copied or used without written permission.

8. Governing Law

These Terms are governed by the laws of the State of Texas. Any dispute relating to this website will be handled in the state or federal courts located in Collin County, Texas.

9. Changes to These Terms

We may update these Terms at any time. Updates take effect when posted on this page.

10. Contact Us

Harrell Brothers Pool Service McKinney, TX 75071 Phone: 469-406-8321 Email: zach@harrellbros.com